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Medical Collections: A Growing Field With Plenty Of Jobs


jobs icon with target in the center
At a time when the economy is in a rough spot, more job seekers than ever are looking for growth industries.  In today's job market candidates list job security as one of the most important aspects in a career.  Needless to say, those jobs are not necessarily common at the moment. However, medical collections is still largely a great field to be in.

Providing A Service

Medical collections being a service might not be the first career that a lot of people think of, but it actually is. All of the medical professionals that perform various operations and medical procedures need to be paid for their work. Medical collections helps them to receive the money that they are owed.

How It Works

When going in for a doctor's visit or emergency room visit, most do not have to pay for medical services in full. Patients receive the medical care needed and normally pay a portion of the bill. 

However, in most cases the final medical charges are reconcilled after the patient leaves.  Reconcilled medical bills are generally mailed out the patient within a 7 to 10 days of treatment. The healthcare professionals who work in medical collections are responsible for making sure that all of medical charges get processed on time and forwarded to the right people.  The "right people" usually includes the patient and a healthcare insurance company.

Room For Growth

Healthcare candidates concerned with finding a job they can advance in should consider medical collections. Medical professionals involved in this aspect of healthcare could see themselves advancing thier career at an an accerlerated rate. As with all jobs the key to advancement is to choose and industry which is growing and being an employee who can produce results.

Contact us if you want to hear more about the growing field that is medical collections.

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Ask These Job Interview Questions Says Medical Headhunter


colored building blocks that read interview

The face-to-face interview is the last, and often most harrowing, step in your search for a healthcare job. Your questions as a healthcare candidate serve two purposes. First, it is an opportunity for you determine if this is the right next step  in your career.  Key things to focus on are potential advancement, personal fulfillment and training.  Secondly, good questions can show your potential healthcare employer how interested you are in working for them.  The following questions are just some that can fulfill both objectives.

What's the mission and leadership philosophy of this healthcare company?

This says that you're interested in the big picture and want to promote the company's goals. It's a chance to determine if this medical company's values align with yours. For example, if the interviewer says that the corporation is committed to improving the customer experience by investing in employee training, this indicates the healthcare facility is committed to excellent performance. However, if the interviewer is vague or fuzzy as to the company mission chances are there little to no focus on developing a top performing team.

What steps did you take in order to get into your current position?

This shows genuine interest in the supervisor and the field of healthcare.  You will want to uncover a couple of things.  Does the company promote from within or do they fill management positions from outside the healthcare company?  If the interviewer explains how he started in a job like yours and worked his way up within a certain number of years, then prospects are good that the same thing can happen to you. However, if interviewers state that they were hired from outside, that may indicate that the company does not promotes from within.

Is there anything that would prevent you from hiring me?

Save this question for last. It signals to the hiring manager that you're serious about the position and want to be hired. It also allows you to correct any misinterpretations about your experience and to address any problems. For example, if the employers says that you lack experience in dealing with specialized medical billing, you could bring up your experience that may not be clearly stated on your resume.

If you want more information about how to find a job or want a medical headhunter to help you get the best position, please contact us.

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A Medical Staffing Agency in Dallas can Help Keep Up With Growth


smiling medical professionals

It's an exciting time to be in the healthcare industry.  Almost every type of healthcare job in the medical field is growing.  Making sure your healthcare facility has staff with the ability to manage all of the medical billing and medical coding is vital to success.  During times of rapid growth the process of adding more medical staff is often overwhelming.  Finding medical staff requires the ability to find the time to keep up with the interview process while managing the effort it takes to bring on someone new.

Finding the right fit for a healthcare company does take a great deal of time.  However, when you rely on a medical staffing agency many of the time constraints are minimized.  When managed properly outsourcing saves time, money and energy.  One key requirement is to identify a staffing agency with a current network of healthcare candidates who may not be "active on the net".
The right medical staffing agency will have systems in place to ensure the following practices are used when recruiting & screening healthcare candidates:

  • Reference checks completed
  • Access to behavioral screening
  • Skill test healthcare candidates
  • Complete a background check for medical candidates

As a healthcare manager working to add to a growing medical enterprise, your attention is often needed elsewhere. As a result, many times it makes sense to leave the selection of healthcare employees in the hands of a medical staffing agency.

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Going to a Staffing Agency Dallas for a Job as a Pharmacy Technician


Jobs Icon with target in center

Going to school to become a pharmacy technician is a great way to launch your healthcare career. Pharmacy technicians make an average of $29,000 per year.  Finding the right healhtcare company fit can sometimes be challenging. For this reason, going to a healthcare staffing agency in dallas can be extremely beneficial.

Here are 3 Reason Why Using a Healthcare Staffing Agency Makes Sense

1. Personalized Match:

Most healthcare staffing agencies will first interview you and gain an understanding of your wants and needs in a potential medical job. A staffing agency will match you with a healthcare employer and medical position that is best suited for you and your specific experience. Because most agencies work on behalf of the healthcare employer it is in the best interest of the staffing agency be sure that this is a healthcare position that best "fits" you.

2. Save on Stress:

A healthcare staffing agency has inside access to hiring manages in the medical field.  As a result, the staffing agency becomes "the connector" between you and a future in your medical employer.

3. Passion:

Healthcare recruiters work with healthcare employers to ensure that positions are filled. 
The survival of staffing agency depends on how well they support thier client companies.  As a result, connecting top medical job candidates with their healthcare clients is vital. 

If you are in the process of searching for a career as a pharmacy technician,  and like help speeding along this process please contact us.

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Medical Collections: Finding the Right Employee

smiling medical billing professionals

Every hospital, doctor's office, and health care service provider of any type requires medical collections to help them get the money that they have earned. Some patients are simply unable to pay the full amount due when they receive medical services. For these patients medical collection professionals become a vital person involved in resolving the bill.

Working With Patients And Insurance Healhtcare Companies

Under the current healthcare system medical collection specialists spend a large portion of their day working with the medical insurance companies. Those healthcare insurance companies have policies held by numerous patients. The medical medical billing process normally starts with the insurance provider.  Once medical insurance has covered all that they are going to cover, it is the patients responsibility to pay the remainder.

Collecting From Patients


Patient medical collections can sometimes be challenging.  Depending on a patients financial situation they may not have enough money to pay the medical bill all at once. In such a case, the medical collection agent has to do all that he or she can legally do to collect the balance.

Scouting Out Healthcare Employees

Not everyone is cut out to work in medical collections. When looking for a person who "fits" this type of role, personality and temperament match become vital. For this reason, working with a medical staffing agency to fill job openings can be a low risk solution.  Primarily, it makes the process of finding such employees a lot easier and more streamlined.

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Using A Medical Staffing Agency To Ensure ICD-10 Compliance


stack of money that looks like stairs


by: T.M. Armstrong

Even though implementation of ICD-10 has been put off once again, everyone who works in medical billing knows that it's just a matter of time before it goes live.  A knowledgeable healthcare support staff who understands how to bill patients properly is vital to a successful healthcare facility or medical practice.

Training staff in medical coding and medical billing according to ICD-10 standards is expensive. Also, consider the impact on electronic medical records. With all of these added expenses, it makes sense to turn to a medical staffing agency in Dallas who understands the type of staff you need.

Training for ICD-10 can be quite a long process, depending on the level of knowledge your current coding and billing staff has. It is absolutely essential to ensure that your medical support staff is able to code and bill with confidence. 

When you rely on a medical staffing agency to provide you with properly trained healthcare support staff, you're actually making a wise investment in your practice. A medical staff with a complete understanding of the medical billing and medical coding changes associated with ICD-10 creates 2 advantages: 

1. increased healthcare revenue


2. a decrease on the number of denied medical claims.

ICD-10 requires that you employ a staff of healthcare professionals with a comprehensive understanding of these new coding and billing procedures.

For more information, contact us today.

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4 Reasons Medical Headhunters Make Great Staffing Agents


smiling professionals in conference room


By: T.M. Armstrong

A medical headhunter has one job--connecting talented, caring individuals with the right medical company. In the health care industry, making the right connections couldn't be more important, still many companies hesitate when it comes to hiring a headhunter. So how can a placement service or headhunter help you? Will hiring a placement service help you find the best candidate for the job? Here are four reasons to consider making the call.
Reason #1:

Headhunters make your job priority their priority. Sure, your HR crew is a talented group but do they have the time needed to plod through dozens, even hundreds of resumes? Will the medical hiring manager have the time to search for the talent you need? A healthcare staffing agency will make your priority their number one priority without the need to balance all the extra tasks of office management. No bogging down the back office with a hiring spree. It's a win-win!

Reason #2:

Headhunters have plenty of resources. Since these placement teams are constantly assessing the medical field, they know where to look and with whom. Get ahead of the competition--get there first by having a home field advantage. Work with staffing agency who has access to the medical candidates your healthcare facility needs. You shouldn't have to jump through hoops to find the newest team member.

Reason #3:

Specialized headhunters are familiar with the medical industry. Unlike generic placement staffing agencies and resume websites, headhunters in the medical industry understand the unique needs of this ever changing field. You won't have to decipher or interpret a preferred skills list to a headhunter. They get it!

Reason #4:

You'll attract top talent with professional representation. A generic ad in the local newspaper may make the phone ring but is this the best way to attract the top talent? With a headhunter, you'll have professional representation at all times, even on a busy Friday. Headhunters always have their game face on!

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Headhunter Advises "Never Ask These Interview Questions"


colored interview blocks


by: T.M. Armstrong

The road to a medical job can be long and arduous. You have to write a suitable resume, send it out to companies looking for employees, and perhaps undergo a phone screening. A face-to-face interview is often the last step before you get the position. Avoid asking these questions to make it go smoothly.

How much am I getting?

This question assumes that you already have a job, which may show an arrogance that most healthcare employers don't want. It also reveals that you're focused more on money than on doing a good job. Wait for the interviewer to bring up the question of salary, which may not happen until they call you later and offer your the position.

When is my next promotion?

Your potential employer doesn't exist to provide you with services, which is what this query implies. You are being hired because you have skills, as yet unproven, that can benefit the company. A more subtle way to get the answer to the question is by asking your direct manager what you can do to improve your value to the healthcare facility.  Agree to a plan, get feedback from your manager as to how well you are doing at 30, 60 and 90 days.  After 90 days assuming you boss has acknowleged your improvement ask what advancement opportunities exist within the company.

Do you do background or drug tests?

If you ask this question, then an interviewer may fire back with “Why, do you have anything to hide?” Assume that the answer to both questions question is yes, especially from large companies which will have the resource to conduct extensive testing. If you have anything that may show you in a negative light during these investigations, take steps to mitigate or remove it before you apply for any job.

If you want to know more about interviewing or want a headhunter to find you the perfect position, please contact us.

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Headhunter Explains, "Your Credit Report Isn't Just about Money"


stck of money with arrow trending up


by: T.M. Armstrong

You're used to thinking about your credit report as something that merchants look up before issuing you a credit card or banks examine before granting you a loan. The document contains a history of your financial transactions. However, many potential healthcare employers also look up this information because it can answer questions about you beyond your money habits.

How responsible are you?

In almost every medical job, you will need to juggle several tasks at the same time ranging from processing patient records to providing support services to other medical professionals. The way you manage multiple financial obligations, which is arguably important in your life, predicts how you organize and carry out concurrent job responsibilities.

Do you honor your commitments?

Even one late payment can answer that question with a “no,” especially if the job involves honoring patient confidentiality or insurance reporting rules. Major red flags include bankruptcies and foreclosures. While such problems may not automatically exclude you for an interview, you should be prepared to answer questions about them.

Where will your focus lie?

You may have no missed or late payments. But the number of charge cards or loans you have outstanding may make potential medical employers wonder if you're going to focus on your job or be worrying about your finances during work work hours, which may affect your job performance. One way around this is to consolidate your debt so you're making one larger monthly payment instead of several smaller ones.


Your best defense against this examination is to order a copy of your report from You're entitled to one freebie per year from each of the major credit bureaus: TransUnion, Experian, and Equifax. Check to make sure that all the information is correct. If you spot any errors, let the credit bureau know so they can correct it. You want to start this process many months before you look for a job to allow enough time to fix any problems.

If you want more help in finding a job, please contact us. We want to be your Dallas headhunter.

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Avoid These Resume Mistakes with Medical Jobs in Dallas


resume writing tips

You can't get a medical job in Dallas without going for an interview. And you can't get an interview without submitting a resume. If you want this important document to act as your stepping stone, then avoid the following mistakes.

Spelling and Grammar Mistakes

If you're working as a medical collector, then a transposed digit can result in medical billing errors. If you're a pharmacy technician, handing out the wrong prescription can be life threatening. In both cases, attention to detail is key.  Even one spelling or grammar mistake and your potential employer may assume that you're too careless for the position. Always run your resume through spelling and grammar checkers. Then have a third-party, such as a friend or teacher, look it. A fresh set of eyes can often spot mistakes that you're used to seeing as correct.

Leaving Out Important Keywords

Your resume will most likely end up in digital form, such as for a recruiting website or in a potential employer's database. Make sure it has keywords that make it easy to find for the type of employer you want. The easiest way to find these keywords is to read digital descriptions for the same job and other people's electronic resumes. Then make sure the words they use are in your resume. For example, if you're interested in medical collections, your keywords must include healthcare, billing, hospital, Medicare, Medicaid, and insurance, among others.

Being Too General

Nearly every working person is “good with computers,” “a self-starter,” and “works well with others.” Such general phrases are meaningless in your resume. Be specific with your details and include names and numbers to back up your assertions. Talk about how you increased successful collections by 20 percent for the entire year or that you're experienced with Medicare replacement HMOs. Healthcare employers like achievements that can improve their bottom line.

A good resume can bring you interviews from many interested employers. For more help with finding a medical job, please contact us.

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